Frequently Asked Questions
Delivery usually takes 3 - 6 working days depending on your location.
Flat shipping fee: Rs. 250
Free shipping on orders above Rs. 3500
Contact us immediately on WhatsApp. We’ll guide you through our exchange process.
Absolutely! We accept secure online payments via PayFast – Faysal Bank Pakistan Limited.
Once your order is shipped, you’ll receive a tracking number and updates via WhatsApp or SMS.
Yes! We deliver to every city and town in Pakistan through reliable courier partners.
Yes, Cash on Delivery is available for all orders across Pakistan.
- Contact us on WhatsApp: +92 308 3384044
- Share your order number and photos of the item
- Send the product back to:
Esteem Age, 2nd Floor, International Market, Saddar Karachi, Karachi 74100 - We’ll send the replacement after inspection
Yes! As long as the total order value exceeds Rs. 3500, shipping is free.
Yes! Most of our hoodies, tees, and basics are designed to be unisex and fit comfortably for all genders.
Yes! You can design your own T-shirt by uploading your text, logo, or design. Contact us via WhatsApp to get started.
We offer Exchange Only, not refunds.
- Exchange must be requested within 3 days of delivery
- Items must be unused and in original condition
- Customized items cannot be exchanged unless defective
Yes! Follow us on Instagram, Facebook, and TikTok for restock alerts and new arrivals.